Client Portal


Customer Support

If you are a current customer, feel free to take advantage of our online support system available 24/7 to view, manage and submit support tickets.

Support System

Schedule Meeting

Are you ready to talk to one of our specialists to discuss next steps for growing your business. Schedule an appointment below.

Request Meeting

Igniting Business Blog

Check out our comprehensive blog where we cover the important Web Design, SEO, and Marketing topics which impact small businesses like yours.  

4 Benefits of Switching to Cloud VoIP Phone Systems for Your Small Business

Benefits of Cloud VoIP Phone Systems for Your Small Business

If you're looking to cut unnecessary costs for your business, or even just make phone communication and conferencing easier, you might want to consider switching to a VoIP phone solution. VoIP is an acronym for Voice over Internet Protocol and is a change in the way companies communicate. While the name sounds complicated, the service is not. In this article, we'll give you 4 reasons why switching to VoIP may be the best phone solution for your business.

Continue reading

Why Visuals Are a Must for Social Media Posts

Importance of Social Media Visuals

With the universal shift of online communicating with friends, family, clients, prospective clients, etc., posting on social media can be one of the best ways to share updates about your business and industry resources. In regards to social media especially, your online audience sees these updates and resources and might share them with their network. But what pushes people to share, or even read the posts that pop up in their social media feeds? Essentially, your words are on component which draws current and potential members of your audience to your social media pages.

Continue reading

SEO FAQ: What is Microdata (AKA Schema or Structured Data)?

What is Microdata

Sometimes, it is the small things that change the way search engines see and understand our websites. Microdata, which is a WHATWG (Web Hypertext Application Technology Working Group) HTML specification, is starting to be used more by search engines to help better categorize and sort websites. Previously, this specification was only used to nest metadata, another important SEO factor. You may also hear microdata referred to as structured data or schema markup – note that when developers and SEO companies are using any of these terms, they more than likely using them interchangeably, even though that may not be the “most” accurate. The important element is not which terminology is most appropriate, but what overall impact utilizing this unique tool can have on your web presence. For the sake of this article, we will refer to all three terminologies as simply “microdata.”

Continue reading

Caitlin Seidel's New Role at IB

Caitlin Seidel Headshot

We are excited to announce that Caitlin Seidel will be transitioning into a new, full-time role within Igniting Business as VP, Operations & Finance. In addition to working with Igniting Business and our clients since 2012, Caitlin brings over four years of tax, auditing, bookkeeping, and consulting experience to the company, including experience with both small businesses and non-profit organizations.

Continue reading

Systematically Tracking Your Marketing Efforts to Streamline Campaigns

Catalyst Post Tracking Marketing Efforts

Article originally featured in the Lee's Summit Chamber of Commerce's business magazine called Catalyst. You can see the original article in their magazine here:

Continue reading

How to Strengthen Your Small Business's Brand Strategy for 2016

How to Strengthen Brand Strategy

In any field, it's important to have a strong brand strategy. Your company brand shows your customers how much you care about your business and the work you do. This approach is especially essential for small businesses, who can have many challenges to overcome to stay afloat, meaning it’s imperative their brand strategies come out swinging. Small businesses are often focused on the many other challenges of running their business, and their brand consistency and messaging is often addressed only as an afterthought. To make sure your small business's brand strategy is at its strongest, here are 4 tips on how to strengthen your small business's brand strategy.

Continue reading

SEO FAQ: What Are Backlinks?

what are backlinks

Many of our small business clients say they hear that “backlinks” are one of the most important aspects of search engine optimization (SEO). It’s true that having the right backlinks helps your website get seen by people who are already interested in your topic and impacts your overall rank on search engines for designated keywords. Unfortunately, most small business owners do not fully understand what backlinks entail.

Continue reading

What Are Facebook Live Videos and How Should Small Businesses Use Them?

Facebook Live Videos for Small Business

What are Facebook live videos and how should small businesses utilize them? If your small business has a company Facebook page but isn’t familiar with their new live videos feature, here's what you need to know.

Continue reading

Our Columbia Office Has Relocated!

IB Columbia Office Relocating


Continue reading

SSL - Why is it a SEO Ranking Factor you MUST Consider? (Updated)

SSL Certificate

This post has been last updated as of to reflect new, critical information.

Continue reading

By accepting you will be accessing a service provided by a third-party external to