If you are a current customer, feel free to take advantage of our online support system available 24/7 to view, manage and submit support tickets.Support System
Are you ready to talk to one of our specialists to discuss next steps for growing your business. Schedule an appointment below.Request Meeting
Gathering reviews and customer feedback can be tough and extremely time-consuming. Reviews are absolutely critical for Search Engine Optimization (SEO), and in the day of Amazon.com and Google, EVERYONE looks for reviews before trying your product or service.
But how do you get customers to actually write reviews? Perhaps you’ve tried asking them, and maybe they even claim they’ll do it…but then life happens and, sure enough, their good intentions turns into a forgotten promise.
There’s a better way!
Introducing Reputation Management by Igniting Business. Our easy-to-use system allows you to simply enter a customer’s name and email address, and our system does the rest!
Our Reputation Management services are all priced per location. The cost depends on one of the three packages selected below and which add-ons you would like included. Contact our team today for your free quote!
|Self-Managed||Partially Managed||Fully Managed|
|Collect Reviews on Google My Business|
|Review Collection Sites||Only Google Included||Google + 2 Other Sites Included||Google + 5 Other Sites Included|
|Email Customers for Reviews on Automated Schedule|
|Automated Email Reminders to Customer|
|Email Alerts for Low Customer Satisfaction|
|Review and NPS Score Reporting|
|Customer Review Response||You monitor and respond to public reviews received||We monitor and respond to public reviews received||We monitor and respond to public reviews received|
|Google Q&A Monitoring||We respond to questions received|
|Options for Adding Customers||Online Portal||Online Portal or Excel File||Online Portal or Excel File|
|Number of Email Requests||1,000 total/30 per day||1,000 total/30 per day||3,000 total/100 per day|
|Ongoing Support from Igniting Business||(Charged hourly)|
|Reputation Management Strategist|
If you are interested in signing up or simply learning more, simply contact us to get started.