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Reputation Management Services

Build your online credibility and boost your SEO through automated review collection services.

Gathering reviews and customer feedback can be tough and extremely time-consuming. Reviews are absolutely critical for Search Engine Optimization (SEO), and in the day of Amazon.com and Google, EVERYONE looks for reviews before trying your product or service.

But how do you get customers to actually write reviews? Perhaps you’ve tried asking them, and maybe they even claim they’ll do it…but then life happens and, sure enough, their good intentions turns into a forgotten promise.

There’s a better way!

Introducing Reputation Management by Igniting Business. Our easy-to-use system allows you to simply enter a customer’s name and email address, and our system does the rest!

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Benefits of Reputation Management Services

  • Automates the Review Collection Process

  • Sends Friendly Reminders to the Customer to Leave a Review

  • Discovers Negative Feedback Before It Becomes a Major Issue and Allows for Personal Response from Management Team

  • Encourages Customers to Leave Feedback on Your Google Business Profile or Other Selected Platforms

  • Creates Valuable Reviews for Your Website and Marketing Materials

  • Boosts Search Engine Optimization (SEO) Rankings

Reputation Management Stats You Should Know

98 %
of people occasionally read online reviews for local businesses
37 %
of consumers wrote reviews following a positive experience in 2022
76 %
of people “always” or “regularly” read online reviews for local businesses
87 %
of consumers would not consider a business with an avg. rating below 3 stars
87 %
of consumers used Google to evaluate local businesses in 2022
42 %
of people said they would still use a business that does not respond to its reviews

Statistics and Survey Data come from BrightLocal's Annual Local Consumer Survey (2023 Edition).

Get a Free Reputation Scorecard

How does your business stack up against its competitors for Google review collection? Get your free scorecard using the tool below:

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How Much Does It Cost?

Our Reputation Management services are all priced per location. The cost depends on one of the three packages selected below and which add-ons you would like included. Contact our team today for your free quote! 

Reputation Management Packages

Package DetailsSelf-ManagedPartially ManagedFully Managed
Collect Reviews on Google Business Profile
yes
yes
yes
Review Collection Sites
Only Google Included
Google + 2 Other Sites Included
Google + 5 Other Sites Included
Email Customers for Reviews on Automated Schedule
yes
yes
yes
Automated Email Reminders to Customer
yes
yes
yes
Email Alerts for Low Customer Satisfaction
yes
yes
yes
Review and NPS Score Reporting
yes
yes
yes
Customer Review Response
We monitor and respond to public reviews received
no
yes
yes
Review/Testimonial Page on Your Website
yes
yes
yes
Google Q&A Monitoring
We respond to questions received
no
no
yes
Options for Adding Customers
Online Portal
Online Portal or Excel File
Online Portal or Excel File
Number of Email Requests
1,000 total/30 per day
1,000 total/30 per day
3,000 total/100 per day
SMS/Text Requests
yes
yes
yes
Ongoing Support from Igniting Business
no (Charged Hourly)
yes
yes
Reputation Management Strategist
no
yes
yes

Common Add-Ons

  • Additional 3rd party review sites

  • Review popup on website

  • Social sharing

  • Multiple Location Management

How Do I Sign Up?

If you are interested in signing up or simply learning more, simply contact us to get started.

Contact Us