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If you are a current customer, feel free to take advantage of our online support system available 24/7 to view, manage and submit support tickets.

Support System

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Reputation Management

Build your online credibility and boost your SEO through automated review collection services.

Gathering reviews and customer feedback can be tough and extremely time-consuming. Reviews are absolutely critical for Search Engine Optimization (SEO), and in the day of Amazon.com and Google, EVERYONE looks for reviews before trying your product or service.

But how do you get customers to actually write reviews? Perhaps you’ve tried asking them, and maybe they even claim they’ll do it…but then life happens and, sure enough, their good intentions turns into a forgotten promise.

There’s a better way!

Introducing Reputation Management by Igniting Business. Our easy-to-use system allows you to simply enter a customer’s name and email address, and our system does the rest!

collection five star reviewsBenefits of Reputation Management Services

  • Automates the Review Collection Process
  • Sends Friendly Reminders to the Customer to Leave a Review
  • Discovers Negative Feedback Before It Becomes a Major issue
    • Allows for Personal Response from Management Team
  • Promotes the Display of Highly-rated Reviews on Google My Business
  • Creates Valuable Reviews for Your Website and Marketing Materials
  • Boosts Search Engine Optimization (SEO) Rankings

How Much Does It Cost?

Our Reputation Management services are all priced per location. The cost depends on one of the three packages selected below and which add-ons you would like included.  Contact our team today for your free quote!

  Self-Managed Partially Managed Fully Managed
Collect Reviews on Google My Business
Review Collection Sites Only Google Included Google + 2 Other Sites Included Google + 5 Other Sites Included
Email Customers for Reviews on Automated Schedule
Automated Email Reminders to Customer
Email Alerts for Low Customer Satisfaction
Review and NPS Score Reporting
Customer Review Response You monitor and respond to public reviews received We monitor and respond to public reviews received We monitor and respond to public reviews received
Google Q&A Monitoring We respond to questions received
Options for Adding Customers Online Portal Online Portal or Excel File Online Portal or Excel File
Number of Email Requests 1,000 total/30 per day 1,000 total/30 per day 3,000 total/100 per day
Ongoing Support from Igniting Business (Charged hourly)
Reputation Management Strategist

Standard Add-Ons

  • Review/Testimonials page on website
  • Additional 3rd party review sites
  • Review popup on website
  • Social sharing
  • SMS requests

How Do I Sign Up?

If you are interested in signing up or simply learning more, simply contact us to get started.

Learn More

Are you interested in learning more, or would you like to setup a meeting with one of our specialists? Please fill out the form below, and we will get back to you as soon as possible.

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  • Reputation Management
    Learn more about our Reputation Management services
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