If you are a current customer, feel free to take advantage of our online support system available 24/7 to view, manage and submit support tickets.Support System
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In order to make your website publically visible on the internet, you must utilize a “web host.” A web host leases space to you on their server and makes your website available to the public via the domain name you purchased (i.e. YourCompanyName.com).
When your website goes down for whatever reason, it can often be difficult to determine if it is related to your web hosting package, or an issue with your website design. This often leads to finger pointing between the companies you host with, where you registered your domain, and who designed your website. We recognize this can cause a major headache for small business owners and waste precious time. Igniting Business tries to eliminate this conflict and the associated confusion, by offering premium Web Hosting and Domain Registration services specifically for clients whose sites we design. Thus, you will have one company to turn to with any questions regarding your domain, hosting, or website design.
Our servers do not utilize traditional shared hosting environments where web hosts pack as many websites (sometimes hundreds or thousands) on the server as possible. We offer a superior load balanced and performance approach to hosting our clients’ websites.
Note that our web hosting packages are only available to Igniting Business Web Design clients. We only host sites that we are intimately familiar with and can vouch for their quality of design and craftsmanship. We also require a monthly web security package for any hosted site.