As you may have noticed, Facebook rolled out their star rating system onto business pages last month. In reality, the star rating system has been in place on Facebook's mobile app for places for quite some time. However, November is when they officially rolled it out for business pages on the standard browser version of Facebook.
The placement of the star ratings on the Facebook page could not be more visible. If you have ratings, the page will aggregate this data into the 5-star rating graphic and display it directly underneath your page title. As with any major update to a social media platform, both pros and cons exist.
The Good:
The (Potentially) Bad:
Many companies may not want these ratings to be visible on their page. For example, financial advising firms are not allowed to have these reviews/endorsements by mandate of the SEC.
Since the rating system is currently tied to the check-in/map system, the following is the workaround for removing the ratings from the page (however, we cannot guarantee this will be the case long term. Note that this also removes the map from your Facebook page.):
We will try to keep you updated as Facebook further develops this feature.
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