Client Portal

 

Customer Support

If you are a current customer, feel free to take advantage of our online support system available 24/7 to view, manage and submit support tickets.

Support System

Schedule Meeting

Are you ready to talk to one of our specialists to discuss next steps for growing your business. Schedule an appointment below.

Request Meeting

Igniting Business Blog

Check out our comprehensive blog where we cover the important Web Design, IT, and Marketing topics which impact small businesses like yours.  

It's in the Data: 3 Tips to Effectively Leverage Google Analytics

Tips to Effectively Leverage Google Analytics

Google Analytics is a must-have tool for staying aware of the latest statistics and online trends on your site - from clicks, to page views, to traffic from specific devices. These solutions offer important insights into what people are doing on your website. Nearly anyone can experiment with the platform; however, using the platform effectively takes some skill.

1. Learn About the Various Analytics Features

After Google Analytics has been configured on your site, spend time sifting through the latest tools and capabilities. You'll be able to quickly conceptualize data, research opportunities, and learn about how people use your website. However, try to go beyond the surface level information. Take the time to analyze the features that might significantly benefit how users approach and interact with your website.

Continue reading
0 Comments

SEO Ranking Factors: Mobile Ready and SSL Certificates

Mobile Ready and SSL SEO Reminders

We continually try to keep our clients and readers updated on SEO ranking factors. Let’s be honest, a website is only helpful if your potential customers are actually reaching it. Below are some recent SEO topics we’ve discussed on our blog. We’re referencing these topics again because they’re, quite frankly, that important.

Mobile Ready

In the past you could get away with having a simple website that displayed properly, with no errors, across a small variety of screen resolutions. Now, with the wide use of mobile devices like smart phones and tablets, your site needs to render beautifully across many different types of screens, and user experience is not the only thing for you to consider.

Continue reading
0 Comments

Does Your E-Commerce Site Suffer from Duplicate Content?

Does Your Site Suffer From Duplicate Content

Recently, a website visitor reached out to us with a very common issue. They are a small business with an e-commerce website, and their product pages included mostly duplicate content. This is not uncommon, as many manufacturers and suppliers will provide businesses with product descriptions and images. Inevitably, this means there are potentially hundreds of websites with the exact same content. The question is, "Will Google penalize my e-commerce website for having duplicate content?"

In short and simplifying a very complex answer, yes! Google, and other similar search engines, want to see truly unique content authored from your company’s perspective. When duplicate content is present, Google looks for the original content author and only gives credit to that outlet. According to Google’s search quality team, in cases where Google “perceives that duplicate content may be shown with intent to manipulate [Google’s] rankings and deceive [Google’s] users...the ranking of the site may suffer, or the site might be removed entirely from the Google index, in which case it will no longer appear in search results.”

Continue reading
0 Comments

7 Common Small Business’ SEO Fears Debunked

Everything About SEO for Small Businesses

Business owners are experts in doing what they do best, which is running their own industry-specific organization. Most recognize the evolution of the internet and online marketing has expanded their customer base and streamlined many business processes. Still, it can be difficult to know which online efforts are worth pursuing.

In this article, we discuss search engine optimization (SEO) and why business owners have nothing to fear when it comes to applying SEO concepts to help facilitate their organizational objectives. Listed below are 7 concerns we often hear from small business owners about SEO:

Continue reading
0 Comments

The Rise of Website Hacks

The Rise of Website Hacks

If it seems as if in recent months there has been a notable rise in website hacks, you are not alone in your analysis. In 2016 alone, there were data breaches in major organizations such as LinkedIn, Snapchat, UC Berkley, Wendy's and Dropbox. Even tech organizations such as Oracle and Cisco, along with federal government departments such as the Internal Revenue Service and the U.S. Dept. of Justice succumbed to attacks from hackers in 2016. Just this month, Google reported in its State of Website Security report that there was a 32% increase in the number of hacked sites in 2016.

Based off the companies reported in the news, many assume hackers prefer to prey on large organizations only. However, small to medium-sized organizations should ask themselves if they want to gamble with their own vital data. Further, many small businesses are better hack targets, as they commonly have less sophisticated security protocols, leaving them as “low hanging fruit” so-to-speak.

Continue reading
0 Comments

Is Your Website Still Using a Flash Player for Videos or Animations?

Google's New Rules on Using Flash Player for Web Video

One of the latest trends seen in web design is being pushed by one of the major browser players today: Google. If your website design is still using Adobe Flash Player, then Google is about to make it a little more difficult for visitors to use your site. In December 2016, Google provided the roll-out plan for the gradual phase out of Adobe Flash Player with the goal of replacing it completely with HTML5 on the Chrome browser.

Starting in January, Google's Chrome browser began asking visitors if they want to use Flash Player when visiting a site that uses Flash. By Chrome 56 (released in February), Google plans to have this enabled for all users. Any user who still wants to use Flash at that point, will have to physically enable Flash in order to use it. Any organization that is still using Flash as part of their website needs to start making plans immediately to transition over to HTML5 for their audio and video web site components.

Continue reading
0 Comments

Trends in E-commerce Websites for Small Businesses in 2017

E-Commerce Website Trends for 2017

Internet Retailer predicts by 2018, U.S. customers alone will generate at least $400 billion in online spending. For small organizations, it is therefore vital to stay current with small business e-commerce website trends to meet the growing needs of customers.

So what are the options that small businesses might pursue in order to keep abreast of this trend?

Continue reading
0 Comments

5 Practical Tips on How to Rank Well on Google

How to Rank Well on Google and Search Engines

Google continues to adapt its algorithm that determines how well your site pulls up in search results. As customers increasingly rely on mobile devices, it's more important than ever to find new ways to get a top Google ranking for your small business.

Here are a few pointers to get started.

Continue reading
0 Comments

Why Small Businesses Need a Mobile Responsive Website

Importance of Mobile Responsive Website for Small Businesses

It's no secret that most individuals now regularly use their smart phones as much, if not more than their laptops or PCs. This is particularly true for young people who often don't even bother to buy a traditional computer anymore but instead rely on their smartphone and perhaps a tablet device. According to SimilarWeb's State of Mobile Web US 2015 report, it is estimated that over 55% of users are accessing the internet via mobile devices. Each website of course is slightly different in its percentage of mobile users, but the trend is the same. The number of users are browsing the web from the convenience of their mobile device is on a continued rise.

It should come as no surprise, then, that small businesses should create a mobile or “responsive” website if they have not already done so. Besides the fact their users will most likely appreciate a website that it optimized for mobile devices, as of early 2015, responsive websites are a ranking factor when it comes to search engine optimization (SEO).

Continue reading
0 Comments

FAQ: How does Google My Business Display My Business Listing?

Google Search Results Explained
Google Map Listing
Google Plus Profile
Google My Business Published Listing

As we all know, Google has become so much more than just a search engine. As the world wide web has evolved, so has Google and its ability to address the needs of so many users. One area that continues to evolve is how Google displays your business information.

Common questions we hear from our clients are: “I just don’t understand how Google displays my business information.” or “I feel like every Google Platform showcases my business differently.”

Continue reading
0 Comments